Supplier evidence

Upload and review supplier evidence

Supplier documents give each SKU a traceable source record. Upload the strongest evidence you have, let Telden extract candidate facts, then verify provenance before approving.

Evidence still needs human review

AI extraction helps you find and structure facts from supplier files. It cannot guarantee that a document is authentic, current, complete, or legally sufficient for your product. Keep qualified manual review in the workflow for compliance-critical decisions.

Upload the right supplier documents

Start with PDFs or source documents that directly support product safety records: declarations of conformity, test reports, safety data sheets, certificates, user instructions, warning labels, responsible person letters, manufacturer details, importer details, and supplier confirmations. Attach each document to the relevant SKU or supplier relationship.

Use clear file names that include the SKU, supplier, document type, and date. This makes later provenance review faster.

Know what extraction can infer

Telden can classify documents and suggest fields such as manufacturer, importer, responsible person, addresses, safety warnings, standards, product names, and document dates when those facts appear in the file. It cannot infer missing facts, validate legal sufficiency, resolve ambiguous scans, or know whether a newer document exists outside Telden.

Treat low-confidence or uncited suggestions as prompts for manual review, not as approved facts.

Review provenance before approval

Open the SKU record to compare each suggested fact with its source citation. Check the quoted text, page reference, document title, and upload date. Approve values only when the source supports the exact product and role you are recording.

If two documents disagree, choose the authoritative source and keep the conflict resolution visible in the review history.

Use manual review when evidence is incomplete

Manual review is required when documents are expired, illegible, unrelated to the SKU, missing a supplier signature, lacking a required actor, contradicting another source, or describing only a product family while your SKU needs a specific record.

Ask the supplier for a corrected or newer document instead of approving a workaround when the source does not support the claim.

Keep evidence current

After approval, monitor review warnings and update documents when suppliers send newer files. Before exporting a dossier, confirm that approved facts still point to current evidence and that unresolved blockers are closed or explicitly acknowledged.

Evidence review works best after your catalog import is stable, because each document can be linked to the right SKU from the start.