Help Center

Help Center

Guides and practical resources to get the most out of Telden Product Service Desk.

Getting started with Telden

Walk through your first product-safety workflow: import a catalog, upload documents, review AI suggestions, and export compliant records.

Read guide

Import your catalog

Prepare files, map columns, fix common errors, and decide what to review after the import finishes.

Read guide

Supplier evidence

Choose the right supplier documents, review extracted facts, and keep provenance clear.

Read guide

Review dossier fields

Understand AI-suggested field values, verify source citations, and resolve conflicts across your product records.

Read guide

Export and publish

Generate compliant product safety records ready for marketplaces and authorities.

Read guide

Account and settings

Manage your workspace, invite team members, configure API keys, and customize your compliance workflow.

Read guide

Frequently asked questions

Quick answers to common questions about GPSR compliance, product records, and using Telden.

Read guide

For developers

API keys, OpenAPI spec, MCP integration, and endpoint quickstarts — visit the Developer Documentation.

Developer Documentation

Telden is operational tooling, not legal advice

Telden helps you assemble, structure, and maintain product-safety records. It does not replace a qualified compliance review. Always verify that your records meet your specific regulatory obligations.

Ready to get started?

Create a free trial workspace and import your first product catalog in minutes.

Start freeDeveloper Documentation