1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the responsible party" in this privacy policy.

How do we collect your data?
Your data is collected on the one hand by you providing it to us. This may be data that you enter in a contact form, for example. Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. Responsible Party

The responsible party for data processing on this website is:

Florian Gattung Rosenstr. 5 65719 Hofheim Germany

Email: support@telden.eu

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

3. Data Collection on This Website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 (1)(f) GDPR (legitimate interest). Our legitimate interest lies in ensuring the technical operation of the website and defending against attacks and abuse.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offering more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are automatically deleted after your browser session ends. Other cookies remain on your device until you delete them yourself. These cookies help us to recognise you when you return to our website.

You can set your browser to inform you about the setting of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

Registration and user account

You can register on this website to use additional features. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes such as changes in the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way. The processing of the data entered during registration is carried out for the performance of a contract or for pre-contractual measures on the basis of Art. 6 (1)(b) GDPR. Account data is stored for the duration of the contractual relationship and for the legally required retention period (up to 10 years pursuant to § 147 AO for accounting-relevant data).

Web analytics with Plausible Analytics

We use Plausible Analytics, a privacy-compliant web analytics service, on this website. Plausible does not use cookies and does not collect personal data. Processing is based on our legitimate interest in the statistical analysis of user behaviour for optimisation purposes pursuant to Art. 6 (1)(f) GDPR. Plausible is self-hosted on our own infrastructure (analytics.telden.eu); no data is transmitted to third parties. Retention: aggregated statistics are stored indefinitely; no personal evaluation of individual visits.

Hosting and infrastructure

This website is operated on its own server infrastructure in the EU. For authentication and data storage, we use Supabase, which is also self-hosted on our own infrastructure (api.telden.eu). No transfer of your data to Supabase Inc. or other third-party providers abroad takes place. Legal basis: Art. 6 (1)(b) GDPR (performance of contract).

AI-assisted document processing (OpenRouter)

For registered users, we offer AI-assisted functions that automatically analyse uploaded product documents and generate improvement suggestions. For this purpose, text contents of the uploaded documents and product data are transmitted to OpenRouter, Inc. (openrouter.ai, USA) as a data processor and processed there using large language models (LLMs).

Purpose: automated extraction of structured fields and creation of solution proposals to support product data management.

Legal basis: Art. 6 (1)(b) GDPR (performance of contract) in conjunction with the data processing agreement pursuant to Art. 28 GDPR.

Third-country transfer (USA): The transfer is made on the basis of standard contractual clauses (SCC, Implementing Decision 2021/914/EU). Please also check whether OpenRouter has joined the EU-US Data Privacy Framework (DPF): https://www.dataprivacyframework.gov/. Retention: input prompts and AI outputs are stored in our own database for audit purposes for up to 12 months. No data is permanently stored at OpenRouter (no training use without separate agreement).

4. Your Rights as a Data Subject

Right to information

You have the right to receive information about the personal data stored with us at any time, free of charge (Art. 15 GDPR).

Right to rectification

You have the right to have inaccurate personal data rectified (Art. 16 GDPR).

Right to erasure

You have the right to request the deletion of your personal data, provided the conditions of Art. 17 GDPR are met.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data (Art. 18 GDPR).

Right to data portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format (Art. 20 GDPR). This right exists if the processing is based on consent or a contract and is carried out using automated means.

Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1)(e) or (f) GDPR (Art. 21 GDPR). If processing is carried out for direct marketing purposes, you may object at any time without giving specific reasons.

Right to withdraw consent

Where processing is based on consent (Art. 6 (1)(a) GDPR), you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out on the basis of consent prior to withdrawal (Art. 7 (3) GDPR).

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR (Art. 77 GDPR). The competent supervisory authority for the operator of this website (registered in Hesse) is:

The Hessian Commissioner for Data Protection and Freedom of Information (HBDI) Postfach 3163 65021 Wiesbaden Website: https://datenschutz.hessen.de

Exercising your rights

To exercise your rights, please contact: support@telden.eu

5. Cookies and Tracking

Our website uses cookies. These are small text files that your web browser stores on your device.

Technically necessary cookies

The following cookies are set exclusively for the technical operation and security of the service. They do not require consent pursuant to TTDSG § 25 (2) No. 2, as they are strictly necessary for a service explicitly requested by the user:

sb-* (Supabase Auth Session); Provider: self-hosted (api.telden.eu); Purpose: authentication / session management; Duration: session cookie or up to 7 days; Legal basis: TTDSG § 25 (2) No. 2 (technically necessary)

Analytics (cookieless)

Plausible Analytics does not set cookies and does not access the device. Only aggregated, anonymous statistics are collected. Consent under TTDSG § 25 is therefore not required.

Cookie settings in the browser

You can set your browser to inform you about the setting of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If technically necessary cookies are disabled, the functionality of the application (e.g. login) may be limited.

6. Currency and Amendment of This Privacy Policy

This privacy policy is currently valid and is dated 18 April 2026. The further development of our website and offers or due to changed legal or regulatory requirements may make it necessary to amend this privacy policy. The current version can be found at https://telden.eu/privacy.